trueev_assignev_reassignev_assignev_assignev_reassignev_assignmodule10itop-assign-to-meEnumTransitions();
$aStimuli = MetaModel::EnumStimuli($sTicketClass);
if (!isset($aTransitions[$sStimulus])) {
return false;
}
// Check user has rights to perform the transition
if (!UserRights::IsStimulusAllowed($sTicketClass, $sStimulus)) {
return false;
}
// If agent must change, check ticket is not already assigned to me
$bAgentMustChange = MetaModel::GetModuleSetting('itop-assign-to-me', 'agent_must_change', true);
$iTicketAgentId = $oTicket->Get('agent_id');
if ($bAgentMustChange && ($iAgentid == $iTicketAgentId)) {
return false;
}
// Check agent is in current team
$iTicketTeamId = $oTicket->Get('team_id');
$bIsInTeam = false;
if (!is_null($iTicketTeamId))
{
$sOQL = "SELECT lnkPersonToTeam AS l WHERE l.person_id = :p_id AND l.team_id = :t_id";
$oLnkSet = new DBObjectSet(DBObjectSearch::FromOQL($sOQL), array(), array('p_id' => $iAgentid, 't_id' => $iTicketTeamId));
if ($oLnkSet->Count() > 0) {
$bIsInTeam = true;
}
}
if (!$bIsInTeam) {
return false;
}
return true;
}
public static function EnumItems($iMenuId, $param) {
switch($iMenuId) {
case iPopupMenuExtension::MENU_OBJLIST_ACTIONS:
// $param is a DBObjectSet
$aResult = array();
break;
case iPopupMenuExtension::MENU_OBJLIST_TOOLKIT:
// $param is a DBObjectSet
$aResult = array();
break;
case iPopupMenuExtension::MENU_OBJDETAILS_ACTIONS:
// $param is a DBObject
$aResult = array();
$oObj = $param;
// "Assign to me" applies to Tickets only
if ($oObj instanceof Ticket) {
$sTicketClass = get_class($oObj);
$aAllowedClasses = MetaModel::GetModuleSetting('itop-assign-to-me', 'allowed_classes', array());
foreach ($aAllowedClasses as $sAllowedClass => $aClass) {
// Check $sAllowedClass is a valid class
if (($sAllowedClass != '') && !MetaModel::IsValidClass($sAllowedClass)) {
IssueLog::Debug('Module itop-assign-to-me - invalid class #'.$sAllowedClass.' - name "'.$sAllowedClass.'" is not a valid class');
break;
}
if ($sAllowedClass == $sTicketClass) {
// Check ticket has status where event can be applied
$sTicketStatus = $oObj->Get('status');
$bIsInRightStatus = false;
foreach ($aClass as $sStatus => $sEvent) {
if ($sTicketStatus == $sStatus) {
$bIsInRightStatus = true;
$sEventToApply = $sEvent;
}
}
if ($bIsInRightStatus) {
$iAgentid = UserRights::GetContactId();
// Check that transition is allowed and that agent can apply it
if (self::IsActionAllowed($oObj, $iAgentid, $sEventToApply)) {
// Set Assign to me additional menu
$oAppContext = new ApplicationContext();
$aParams = $oAppContext->GetAsHash();
$aParams['class'] = $sTicketClass;
$aParams['id'] = $oObj->GetKey();
$aParams['operation'] = 'stimulus';
$aParams['stimulus'] = $sEventToApply;
$aParams['agent_id'] = $iAgentid;
$sMenu = 'Menu:AssignToMe';
$aResult = array(
new SeparatorPopupMenuItem(),
new URLPopupMenuItem(
$sMenu.' from '.$sTicketClass,
Dict::S($sMenu),
utils::GetAbsoluteUrlModulePage('itop-assign-to-me', 'assign-to-me.php', $aParams)
),
);
}
}
break;
}
}
}
break;
case iPopupMenuExtension::MENU_DASHBOARD_ACTIONS:
// $param is a Dashboard
$aResult = array();
break;
default:
// Unknown type of menu, do nothing
$aResult = array();
break;
}
return $aResult;
}
}
]]>