DashboardLayoutOneCol
Menu:WelcomeMenuPage
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1
0
Menu:ConfigManagementCI
../images/icons/icons8-database.svg
1
Cabinet
2
SecondaryCabinet
6
Gateway
7
WebApplication
8
Server
9
VirtualMachine
10
NetworkDevice
11
Sim
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0
0
Menu:RequestManagement
itop-welcome-itil/images/user-request-deadline.svg
Menu:UserRequest:OpenRequests
SELECT UserRequest WHERE status != "closed"
status
new,assigned,escalated_tto,escalated_ttr,resolved
1
UI:WelcomeMenu:MyCalls
SELECT UserRequest AS i WHERE i.agent_id = :current_contact_id AND status NOT IN ("closed", "resolved")
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